Casual Hands

Our Core Services

With years of hands-on experience, we deliver tailored Workforce Solutions for events, activations, venues, and more. We provide flexible, reliable staff across key roles. From general crew to specialised teams . Ensuring seamless operations and exceptional event delivery every time.

Recruitment

Staffing

HR Planning & Administration

Volunteer Management

Recruitment

We source, screen, and match skilled, job-ready staff tailored to your event or business needs. Our recruitment process is tailored to deliver qualified and reliable staff across casual, temporary, or ongoing roles. Every match is made with your operational success in mind.

Casual

We provide job-ready staff for on-call and shift-based roles, perfect for last-minute needs or short-duration events. Whether you need extra hands for a single night or rotating support across a festival, our casual recruitment process is quick, flexible, and reliable.

Temporary

For short-term projects, seasonal workloads, or contract roles, we offer experienced staff who can hit the ground running. From a few days to several weeks, our temp talent brings the right skills at the right time.

Long Term

We help organisations find dependable people for ongoing positions within their operations. Our recruitment focuses on alignment placing staff whose experience and values match your team, for sustainable workforce growth.

Staffing

Our staffing supports a wide range of event needs and sizes, from small activations to large scale festivals. From front-line hospitality to behind-the-scenes support, we provide experienced, reliable people ready to step into key roles to meet your needs across a wide range of industries.

Event Related

Hire: Ticketing Staff, Ushers, Site Crew, Bump-in/out Crew

We provide experienced event staff who support guest services, setup, operations, and pack-down, keeping things running smoothly from start to finish.

Hospitality Related

Hire: FOH/BOH Staff, Waitstaff, Baristas, Bartenders, Kitchen Hands

Our hospitality team delivers warm, professional service – ideal for functions,venues, festivals, and pop-up experiences.

Brand Ambassadors and Promotion

Hire: Promotional Staff, Product Samplers, Brand Ambassadors

We supply confident, energetic individuals who bring your brand to life, engage customers, and leave a lasting impression.

Operations and Office Support

Hire: Receptionists, Front Desk Staff, Event Admin Assistants, Event Coordinator

We provide organised, adaptable staff who can jump between event sites and office environments. From managing event logistics to supporting back-end admin tasks, our people help keep everything on track.

Call Centre and Customer Service

Hire: Call Centre Agents, Customer Support Officers, Helpdesk Staff

Friendly, detail-focused professionals to handle high-volume calls, guest enquiries, and post-event communication with care.

Recruitment Support Teams

Hire: Recruitment Assistants, Interview Coordinators, HR Support Staff

Skilled back-office support for high-volume or time-sensitive recruitment campaigns – including screening, scheduling, and applicant management.

HR Planning and Administration

Our HR Planning & Administration services cover the essential, often complex areas of workforce management so you can focus on running your event or business. We streamline back-end processes to save you time.

Payroll

Compliance & Documentation

Onboarding & Offboarding

Training & Inductions

Payroll

Compliance & Documentation

Onboarding & Offboarding

Training & Inductions

Volunteer Management

For us, volunteer management isn’t just about filling shifts. It’s about creating a structured, meaningful, and efficient experience for both volunteers and event organisers. Here’s how we deliver successful volunteer programs from start to finish.

Planning & Scoping

We start by aligning with your event goals, audience, and operational needs. We define volunteer roles, ideal numbers, locations, shift times, and escalation procedures.

Onboarding & Training

We run tailored campaigns to reach diverse communities and use our internal database of past volunteers. Inductions and trainings are tailored and delivered as per event needs, covering role clarity, safety, and customer service. Volunteers are matched to roles based on interests and strengths.

Onsite Coordination

We manage full volunteer operations in close communication with your team’s liaison to ensure a seamless experience. Our onsite management team handle check-ins, shift supervision, uniform distribution, and welfare. With real-time communication, we manage rostering, reassignments, and issue resolution, so everything runs smoothly without burdening your staff.

Engagement Retention

We foster a positive, team oriented atmosphere through daily check-ins, and ongoing communication. Our recognition programs include certificates, giveaways, and Team Leader pathways. Volunteers are encouraged to provide feedback through surveys, which inform future improvements and are shared with clients.

Reporting & Debriefing

We provide a comprehensive post-event debrief with your team, reviewing volunteer feedback, attendance, and shift compliance. Our analysis highlights successes and areas for improvement, offering clear recommendations to optimise future events.