Welcome & wayfinding
Greet patrons, answer questions, keep people moving and happy.
Australia Day 2027.
Be the person who makes someone’s day: welcome the crowd, point the way, support the performers, and see the event from the inside.
EOI coming soon
Applications open
- Event day
- Location
- Sydney CBD
- Applications close
- or earlier once we’re full
What you’ll do.
Pick the roles that suit you — you’ll choose your shifts in the app.
Access & inclusion
Support patrons with accessibility needs across the site.
Crew support
Assist with event setup, bump-in and pack-down. Support with logistics and equipment movement.
Team leader
Experienced volunteers running a zone and a small crew.
Ferrython Assistant
Greet patrons, keep the mood upbeat and the experience enjoyable.
What you get.
Training and team support
- Training before you start, and a briefing every shift
- A team leader with you all shift — you’re never on your own
Ready for your shift
- Uniform and everything you need on site
- Meal or break provision on shifts over 5 hours
Experience to take with you
- Certificate of participation and a reference on request
- Access to the event, and first look at future programs
Am I eligible?
Ten seconds to check.
No experience needed. We’ll teach you the rest.
- I’m 18 or older on 26 January 2027
- I hold a valid Working with Children Check (WWCC) or am willing to obtain one before training
- I can commit to one shift on 26 January 2027
- I can attend training before the event in January 2027 (date to be confirmed)
- I’m happy to be on my feet outdoors for a few hours
From EOI to event day.
What happens after you apply
Apply online
Five minutes on your phone, no CV needed.
We’re in touch
Within 5 business days, by phone call.
Onboarding and training
Download the Luigi Jobs app, complete your profile and attend training.
Pick your shifts
After training, choose your shifts in the Luigi Jobs app.
See you there
Uniform, briefing, and a team that has your back.
Important dates
- Applications / EOI
- to
- Interviews / screening
- to
- Training
- January 2027
Date to be confirmed - Event start and close
“Coordinator was fantastic — very knowledgeable and very helpful. I really felt part of a team.”
Frequently asked questions.
Is it paid?
Volunteer roles with Casual Hands are unpaid.
How old do I have to be?
You must be 18 or older on the event date, 26 January 2027.
Do I need experience?
No. Training covers everything, and a team leader is with you all shift.
Transport, parking and travel costs
Free public transport is available on the event day. We’ll share travel and parking guidance before the day.
Accessibility and support on shift
Yes — tell us what you need in the application and we’ll plan it with you.
Can I choose my own shifts?
Yes. After training, you can choose your shifts in the Luigi Jobs app.
Is there a cost for volunteers to get a WWCC?
No. The Working with Children Check is free for volunteers. Apply through Service NSW if you don’t hold a current one.
EOI coming soon.
Applications close 15 January 2027, or earlier once we’re full
Australia Day 2027 takes around 180 volunteers. Last edition filled in 31 days.
Still not sure? Talk to a human.
Our volunteer team answers the phone during business hours.
volunteer@casualhands.com.au